APPLE-IN / RIM-OUT: Predictions for the 2012 Mobile Landscape
All told, there are six mobile operating systems vying for control of the mobile market: (in order of market share) Symbian OS, Linux, Windows Mobile, RIM BlackBerry, Palm OS, and Apple's OS X. According to Wikipedia, U.S. smartphone (loosely described as a phone with PC-like functionality) penetration is only expected to hit 10 percent this year, but growing fast. With the market split among so many competitors, the natural order eventually will be consolidate or condense.
But we won’t see systems leave the market for a while, for three reasons.
- The margins for high-end phones are high, so the ability to monetize and the incentive to stay in the market are both high.
- The market is maturing and the overall “size of the pie” is growing, so all players will see a return on their initial investments for the next few years.

- The innovation cycle is still in the early stages, which means that new products can be expected that will significantly alter the playing field. Apple’s iPhone is cool – but expect it to inspire much cooler products in the next three seasons.
But by the time Smartphone penetration reaches about 25%, leaders will emerge and smaller players will exit. Expect that to happen in about four years, according to analysts.
According to a 2007 study by inStat, Smartphone penetration will grow at 30% annual growth rate, while total handset sales remain in single digits. (Already the global unit sales of smartphones exceeds that of laptops, according to the InStat study. Really, that’s amazing! ) That’s bad news for Nokia’s Symbian OS, which dominates the lower-end phone sector. Their new OS for touchscreens and browsers will not have enjoyed the market leader advantage.
The smartphone segment of the handset market is forecast to increase from just over 10% of the market in 2007, to more than 25% of the market by 2012, according to IMS Research. In short, 1 of every 4 phones will use one of the new Operating Systems within 4 years.
So the final word? We have about four years for any single OS to either sink or swim in the smartphone market. Who will be the winners? It’s hard to say… but if I were a betting man, these would be my picks…
Symbian… IN This is a sure thing. Symbian will continue to dominate the low-end market, which will provide the resources to stay in the high-end market for as long as it takes. Also, they can expect shrinking revenues in the low-end products, which will incentivize them to push harder and deeper into the new territory.
Linux/Android… OUT Google’s Android is still a big unknown. But two things are for sure, they’re coming late to a crowded party; and consumers don’t care about the “openness” of the OS. Consumers want innovative plug-n-play products, which other products will handily provide. Learn this lesson… consumers don’t want products that need to be configured, and they won't downloaded and install added features. Flexibility is not a mass-market selling point. It’s a fallacy to think that consumers will jump through hoops to install the new Opera browser on their phone, when it already comes with a perfectly capable version of Safari. Of course the interesting thing about open-source platforms is that they never completely disappear. Expect Android to be relegated to the realm of mobile technophiles,, who are willing to take the time to download cool gadgets that never make it to mass audiences.
Windows Mobile… IN: Microsoft sees mobile as a core strategy for their entire empire. They have virtually unlimited resources, and have a history of suffering long-term pain in order to buy/build their way into market leadership. If nothing else, they have the cash to buy almost any of their failing competitors in this space. Look for Windows Mobile 7 as a prelude to a far-sighted strategy for market dominance.
RIM BlackBerry… OUT, sort of: RIM ended 2007 with around 10% share of the smartphone market. RIM’s share in the smartphone market has steadily increased in the last five quarters -- from 7.2% in 3Q 2006 to 9.5% in 3Q 2007. However, RIM’s business is still predominantly in North America and almost exclusively within B2B sector. To be a long-term player, the company needs to capitalize on the growing consumer demand for smartphones, especially in the emerging markets of Asia Pacific and other regions. Can they do it? They haven’t been able to so far. And my money is that they’ll be left in the dust compared to the slate of breathtaking products being released by the other players. What’s left – I expect RIM to be a niche player in the professionals sector, fighting to protect it’s market position from a business-focused and well-funded MicroSoft.
Palm OS… OUT: Palm was the OS of choice for PDA devices, which are going the way of the dinosaur. And even in this shrinking product market, Palm is losing ground to Microsoft. From 2006-07 Palm showed –35% growth, compared with Microsoft’s +65% growth. “With Windows Mobile device shipments up over 1.2 million units [in the same period in 2006-2007], Microsoft has achieved a dominant position in the market for data-centric devices,” according to Gartner. Expect Palm to be the first casualty in the war, (maybe an acquisition for RIM, as they try to shore up their business market?)
Apple's OS X: IN. Apple finds itself in an unfamiliar position. In the PC world, they have only one real competitor. In the Media world, they’re basically alone in the marketplace. Now they’re facing a market with multiple software and hardware makers, all of whom are innovative, and release multiple versions of products on an annual basis. Can Apple keep up? Yes, based on the strength of their brand and their ability to innovate. But Apple cannot dominate in this market. Expect Apple to continue to hold a niche place in the market, based on their unique iPhone designs that will appeal as a status symbol to their fiercely loyal audience.
Blackberry Under Threat from iPhone
Needham & Co. analyst Charlie Wolf cut his stock rating on Research in Motion to "underperform" from a previous rating of "hold," saying the company's strength in the consumer market "is bound to come under siege because of the iPhone," according to a Dow Jones article.
Prior to the iPhone's debut, Wolf said that much of RIM's success to date had come from the lack of any compelling rivals to its BlackBerry device. To combat the iPhone's consumer appeal, RIM is launching new models such as the BlackBerry Bold and the upcoming BlackBerry Thunder.
Even so, Wolf lowered his 2008 earnings estimate for RIM to $3.70 per share from $4.05 per share, and reduced his 2009 outlook to a profit of $4.80 a share from $6.25 a share.
--Mark Walsh, MediaPost
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Reader Comments (1)
RIM's niche is business, and IT tends to be conservative. That gives RIM a guaranteed space at the table. I read a survey of IT vendors that had RIM at the top of the telecommunications sector, while Microsoft is the company everyone loves to hate.
RIM also has a 50%+ satisfaction rate, while competing devices are way below that. Their satisfaction rate is second only to iPhone.
I don't think it's likely, then, that companies will switch en masse from RIM to Microsoft.
And Microsoft has had every bit as much trouble as RIM at creating devices appealing to the consumer. Their overall market share is split between a huge number of devices, none of which are doing too well.
I wonder about where Microsoft's takeover of Danger fits in here. Danger's technology strikes me as stalled, and since it's not Windows based it seems unlikely that Microsoft will find any use for it long-term. So why the takeover? Seems like MS is determined to simply waste money, or that they have lost faith in their own technology. Either looks bad.
I think Apple will continue to do very well. Their customer satisfaction ratings alone ensure this. I have personally sold many people on the product by just showing them mine and demonstrating how simple and cool it is to play with.
Their main weakness, as in computers, is a refusal to leave the high end and tussle in the main marketplace. But I don't think that will damage them too much, except in market share numbers. Developers love iPhone so much they are breaking into the device to work on it, something I doubt you'd see in other closed devices. The simple fact that people love iPhone - that there is an emotional attraction to the device - is enormously in Apple's favor.
I'm not sure if any of us know enough about Android to comment; we don't even have a final version of the UI. The Google brand, if it is used for the project, is exceptionally strong. Admittedly not as strong as Apple, but we've already admitted Apple's unlikely to make a low-end phone. I think Android could displace a lot of Microsoft's share.
I agree with you about Palm, at least until and unless they can come up with a new PalmOS. They've been trying for what seems like centuries. I'm surprised and disappointed, to tell the truth, that BeOS wasn't a good fit for them. It seemed nearly ideal on paper, but they seem to have completely abandoned it.
Hope that was of interest.
D